Superior Stone Ltd Effective Date: July 13, 2026 Last Updated: July 13, 2026
Superior Stone Ltd (“Superior Stone,” “we,” “us,” or “our”) operates superiorstoneltd.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or purchasing our products, you agree to the terms below.
1. Information We Collect
Information you give us directly:
- Name, email address, phone number, billing and shipping address
- Order details (products, quantities, blend/color selections)
- Account information if you register on the Site
- Messages you send us through contact forms, email, or phone
Information collected automatically:
- IP address, browser type, device information
- Pages viewed, time on site, and referring URLs
- Cookies and similar tracking technologies (see Section 4)
Information from third-party services: Our Site runs on WooCommerce and processes payments through Stripe. These services may collect and store data on our behalf, as described below.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including shipping and billing
- Communicate with you about orders, quotes, or inquiries
- Maintain and improve the Site’s functionality and security
- Send order confirmations, shipping updates, and (with consent) marketing communications
- Comply with legal, tax, and accounting obligations
- Prevent fraud and enforce our terms of sale
3. Payment Processing (Stripe)
All payment card information is collected and processed directly by Stripe, Inc., our third-party payment processor. Superior Stone Ltd does not store or have direct access to full credit card numbers, CVV codes, or other sensitive cardholder data — this data is handled in accordance with the Payment Card Industry Data Security Standard (PCI DSS).
Stripe’s use of your information is governed by Stripe’s own privacy policy, available at: https://stripe.com/privacy
We receive limited transaction information from Stripe (such as payment status, amount, and the last four digits of a card) to confirm and reconcile orders.
4. Cookies and Tracking (WooCommerce)
Our Site uses WooCommerce, a WordPress e-commerce platform, which relies on cookies to provide core functionality, including:
- Maintaining your shopping cart across pages and sessions
- Remembering login/account status
- Analyzing site traffic and usage patterns
- Supporting security features (e.g., fraud prevention)
You can control or disable cookies through your browser settings. Disabling cookies may affect your ability to use the shopping cart or checkout.
We may also use analytics tools (e.g., Google Analytics) to understand how visitors use the Site. These tools may set their own cookies subject to their respective privacy policies.
5. How We Share Your Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the Site and fulfill orders (e.g., Stripe for payments, shipping carriers, email service providers, hosting providers)
- Legal authorities when required by law, subpoena, or to protect our rights, property, or safety
- Successors in the event of a merger, acquisition, or sale of business assets
Each service provider is only given the information necessary to perform its function and is contractually obligated to protect it.
6. Data Retention
We retain order and customer information for as long as necessary to:
- Fulfill the purpose it was collected for
- Comply with tax, accounting, and legal obligations (typically a minimum of 7 years for financial records)
- Resolve disputes and enforce our agreements
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete the personal information we hold about you
- Opt out of marketing communications (via the unsubscribe link in any email)
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
Washington residents: Washington’s My Health My Data Act applies specifically to consumer health data, which we do not knowingly collect. General consumer data requests can still be directed to us using the contact information below.
California residents (CCPA/CPRA): You have the right to know what personal information is collected, request deletion, and opt out of the sale/sharing of personal information. We do not sell personal information.
EU/UK visitors (GDPR): If applicable, you have rights including access, rectification, erasure, restriction, and data portability. [Include a legal basis section here if you have EU customers.]
To exercise any of these rights, contact us using the details in Section 10.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including SSL encryption on our Site and PCI-compliant payment processing through Stripe. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Superior Stone Ltd 9025 Bothell Way NE Bothell, WA 98011 Email: Robert@superiorstoneltd.com Phone: 425-268-6978
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.